Privacy Policy

Effective Date: June 1 2025

At Jen Sutherland Studio, your privacy is important. This privacy policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.jensutherlandstudio.com.

1. Personal Information We Collect

When you visit the site, we may automatically collect certain information about your device, including:

  • IP address

  • Web browser

  • Time zone

  • Cookies

  • What pages or products you view

  • Search terms or referring websites

We collect this information to better understand how visitors interact with our site and to improve your experience.

When you make a purchase, subscribe to our newsletter, or fill out a contact form, we may collect:

  • Your name

  • Email address

  • Shipping and billing address

  • Payment information (processed securely via Shopify, Stripe, PayPal, etc.)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Communicate with you (customer service, order support)

  • Send occasional newsletters or promotional offers (only if you opt in)

  • Understand customer preferences and improve our offerings

We do not sell, rent, or trade your personal data to third parties.

3. Email Marketing

If you choose to subscribe to our newsletter or download a free resource, we may send occasional emails about new collections, promotions, or content we think you’ll love. You can unsubscribe at any time by clicking the link at the bottom of any email.

4. Sharing Your Information

We only share your personal data with trusted service providers to operate our business effectively, including:

  • Website platforms (e.g., Shopify or Squarespace)

  • Payment processors

  • Email marketing platforms (e.g., Mailchimp, Flowdesk)

  • Shipping and delivery providers

We may also share information to comply with laws or respond to lawful requests (e.g., subpoenas, court orders).

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Withdraw your consent for marketing

  • Lodge a complaint with your local data authority

To make a request, email us at hello@jensutherlandstudio.com and we’ll respond within 30 days.

6. Cookies

Cookies are small data files stored on your device to help us improve your experience and understand how our site is used. You can disable cookies through your browser settings.

7. Data Retention

We retain your order and contact information for our records unless and until you ask us to delete it.

8. Third-Party Links

We may link to social media platforms, collaborators, or other websites. We are not responsible for the privacy practices of those sites.

9. Updates to This Policy

This policy may be updated from time to time to reflect changes to our practices or for legal compliance. The latest version will always be posted here.

10. Contact Us

If you have questions about this privacy policy or how your data is handled, please contact:

Jen Sutherland Studio
📧 hello@jensutherlandstudio.com
🌐 www.jensutherlandstudio.com